A recent survey of IT professionals concludes that not only is there a lot of data out there, the amount of work required to make that data actionable poses challenges when dealing with internal silos and implementation.
About a quarter of the IT professionals surveyed said they have to work with their data for days before it’s actionable and only 10% of respondents said the data they received is actionable within minutes. And while 37% said they have between 11 and 25 different data sources, 15% said they have too many sources to count.
The survey, conducted by Ivanti in April 2019, polled more than 400 IT professionals.
The research revealed that when dealing with silos in IT and departments, three key priorities suffer the most: automation (46%), user productivity and troubleshooting (42%) and customer experience (41%). The findings did show that onboarding/offboarding suffers the least (20%) due to silos—so it appears that IT and HR have one of the better working relationships.
When looking for real-time insight, security is still king. 70% of IT professionals said they wanted to know most about security status over other priorities. Respondents were least interested in real-time insights around warranty data.
Other noteworthy findings include:
- 15% of IT professionals say they have too many data sources to count
- 51% report they have to work with their data for days, weeks or more, before it’s actionable
- 10% of respondents said the data they receive is actionable within minutes
- One in three respondents said they have the resources to act on their data but more than half (52%) said they only sometimes have the resources
The complete survey findings can be found here.